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FAQ’s

CryptoRow

Since we’re still in Beta, our FAQ section is a little small and may not have all the answers you need. If you need additional help visit our Contact page so we can help resolve your issue. Don’t hesitate to contact us! We want to make sure you have a wonderful experience.

How to build your profile

Just getting started with us? That’s exciting!

After you sign up you will be redirected to your brand new and blank profile. To get started on building your profile follow the steps below.

  1. Click on the person icon on the right hand side of your screen, it has a drop down. Click on Profile Settings.
  2. From profile settings you can make sure all of your personal information is correct and too your liking. Click on the blank profile image to add your own, we want to see your smiling face! Now scroll down a bit and add your biography!
  3. When you’ve added your biography, look over the left hand side of your screen. You should see a purple button called ‘Customize Settings’. Go ahead and click on that.
  4. A new sidebar will appear on the lower left side of the page. From the sidebar you can add skills, services, a slideshow of your favorite photos and even your favorite quote!
  5. After you’ve done all of this, your profile should be looking pretty sharp. Go ahead and click ‘view profile’ underneath your profile photo.
  6. Go ahead and click the ‘members’ icon on the toolbar. From there you can search for your friends and add them to your network!

You can always click the home button to get taken to your feed. If you have any other questions, go ahead and look through the FAQ’s or fill out our contact form.

Have a great day, and happy chatting!

Why is the wallet separate from the main site?

When you signed up for CryptoChats, you created a single sign on login for you to use for the CryptoChats website and your wallet. As you may have noticed, the CrytpoChats Wallet is seperate from the main site. We’ve chosen to do this to boost your wallets security.

The last thing we want is for anyone to compromise your tokens in anyway, that’s why we’ve taken every precaution we can to make your wallet as secure as possible. Your wallet was built on the Ethereum Blockchain. The Ethereum blockchain is extremely secure and decentralized.

You login for your wallet is the same as your CryptoChats login. You will notice that on the main site there are very few connections and ways to access your XCT. We’ve done that on purpose to maximize security. Your XCT is safe in your CryptoChats wallet.

What is XCT?

XCT is the CryptoChats token.

XCT is our platforms medium of exchange.The main purpose of XCT is to supply a way for our community members to reward each other for their efforts and work.

If your watching a video and you really like the content they’re creating, you can help support them by clicking on the Donate button in the video player and tip them a custom amount of XCT. If your article is selected to be published on the news website, you will be rewarded with XCT. Earned a new badge? You’ll be able to convert your points into XCT.

XCT is our communities way of encouraging the creation of good content.

You can always purchase more XCT from your CryptoChats wallet!

What are Badges?

When you signed up, you may have noticed that you earned a badge! Badges are our communities way of displaying each others achievements. There are badges for just about everything including commenting, posting, watching videos and completing your profile!

Everytime you earn a new badge, you earn points! Different amounts of points are awarded for different badges earned. But it’s a general rule of thumb that more points are awarded the harder it is to earn the badge.

You can view what badges you’ve earned and the ones you can earn by clicking on the earn tab on the toolbar from your profile.

What are points?

You earn points through CryptoChats whenever you earn a Badge. Later on, you will be able to convert your points into the CryptoChats token XCT. So keep earning those points!

What is CoinWatch?

Visit our CoinWatch page to view up to the minute values of the top coins. You can sort what tokens you see by price, market cap, 24 hour changes and more! CoinWatch is the best place place for you to stay on top of your favorite coins and market fluctuations.

What is ICO Discovery?

Our ICO Discovery center is our member hub for research and education on all things ICO. It is packed with tools and tips to help new and seasoned investors alike navigate the ever-changing ICO market. All information is carefully selected and vetted for accuracy and quality so investors can be confident they are making well-informed decisions.

ICO Discovery also includes custom ICO profiles which provide extensive details of

each ICO including two proprietary tiers of scoring.

How to get your article published

Got a great article that you want more than your friends to see? Here’s your chance to get published on our news site!

  1. Click on ‘Submit and Article’ on purple toolbar at the very top of your page.
  2. Scroll down and you will find a form where you can copy and paste your article.
  3. Click ‘Send Message’
  4. Await approval.

Once you submit your article, we will have one of our editors look it over as soon as we can! We will be in contact with you if we choose to publish your article or not, so don’t sweat. We look forward to reading what you have to say!

How to join a Group

We know you’re dying to get chatting, and there’s no better place to meet and chat with like minded people than in one of our groups!

  1. Go to your profile
  2. Click on the ‘groups’ tab. This may be under the ‘More’ tab depending on your screen size

From here you can search, subscribe and post in forums!

How to Join a Forum

We know you’re dying to get chatting, and there’s no better place to chat with like minded people than in one of our forums!

  1. Go to your profile
  2. Click on the ‘Forums’ tab. This may be under the ‘More’ tab depending on your screen size.
  3. Click on the Purple ‘Forums’ button.
  4. From here you can search, subscribe and post in forums!

Where’s my referral link?

We want you and all of your friends to join our community! But what’s better than chatting with your friend, is getting rewarded for referring them to our site! Here’s how to find your referral link.

  1. Go to your profile
  2. Click on the Earn tab
  3. Scroll down till you see a dark grey toolbar under your badges
  4. Hover over the marketing tab and click on the Affiliate Links subtab
  5. Scroll down again and you will find your own personal referral link and QR code.

Give this link to your friends and make sure they sign up using it! Every time someone your refer signs up you earn 10 XCT.

How do I reset my password?

A good password should be changed often for your own security! Good thing it’s super easy.

  1. Go to your profile
  2. Click on ‘Account Settings’
  3. Click on ‘Change Password’ on the left hand toolbar and agree to the terms.

How do I delete my account?

We’re sorry to see you go! Be sure to let us know why you’ve chosen to delete your account.

  1. Go to your profile
  2. Click on ‘Account Settings’
  3. Click on ‘Delete Account’ on the left hand toolbar and agree to the terms.

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